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The After-Hours Gap
STOP Losing Money to the After-Hours Gap.
Your After-Hours Support Isn't Just Answering Calls. It's Protecting Your MC, Your Drivers, and Your Reputation.
Every night, your drivers and high-value loads rely on fragmented support. The result? Unacceptable downtime, safety risks, and rising driver turnover because their needs aren't met by true dispatch experts.
We Fill That Gap with Expert After-Hours Support.
The Unfair Advantage
Why Settle for "Answering Service"? Get the Unfair Advantage of Expert After-Hours Dispatch.
Stop Outsourcing to Call Centers. Start Outsourcing to Industry Veterans.
The quality of your after-hours support directly affects your carrier reputation, access to high-paying loads, and driver retention. An offshore call center or an overworked in-house team simply can't handle a high-value load claim or a critical roadside emergency with the required professionalism.
We are NOT a Vendor; We Are Your Dedicated Team: Our specialists operate under your MC, names, and codex—providing the Best Representation of Your Company, 24/7.
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PLANS
$85
FULL AFTER-HOURS COVERAGE
5 PM - 8 AM EST (Mon-Fri) PLUS 24/7 Weekends & Holidays
SUPERIOR TRACKING SERVICE
Active Monitoring On All Loads, Proactive Check-Calls & Delay Prevention
INSTANT PROBLEM DISCOVERY & RESOLUTION
Live Human Active Phone/Email/Text Professional Communication (BROKER-CARRIER-CUSTOMER) In Proficient English
ON-CALL PROFESSIONAL
DRIVER SUPPORT
Wellness Checks, DOT/HOS Compliance Monitoring, ELD Assistance, Permit Management
END-TO-END LOAD MANAGEMENT
Load Cancelations, Emergency Re-power Coordination, Route Coordination, Appointment Scheduling/Rescheduling, Securing Detention/Layover, Paperwork Management & Compliance (BOLs, PODs, DOs...)
FULL CRISIS MANAGEMENT
All Emergency Call Handling,
Breakdown/Locksmith/Towing Assistance, Accident & Safety Assistance, LE Communication
Claim Logging
SEAMLESS INTEGRATION
Operating under your MC, name, email domains, and strictly following your company codex and specific SOPs. & TMS/ELD integration.
$99
FULL AFTER-HOURS COVERAGE
5 PM - 8 AM EST (Mon-Fri) PLUS 24/7 Weekends & Holidays
SUPERIOR TRACKING SERVICE
Active Monitoring On All Loads, Proactive Check-Calls & Delay Prevention
INSTANT PROBLEM DISCOVERY & RESOLUTION
Live Human Active Phone/Email/Text Professional Communication (BROKER-CARRIER-CUSTOMER) In Proficient English
ON-CALL PROFESSIONAL
DRIVER SUPPORT
Wellness Checks, DOT/HOS Compliance Monitoring, ELD Assistance, Permit Management
END-TO-END LOAD MANAGEMENT
Load Cancelations, Emergency Re-power Coordination, Route Coordination, Appointment Scheduling/Rescheduling, Securing Detention/Layover, Paperwork Management & Compliance (BOLs, PODs, DOs...)
HIGH VALUE LOADS SUPPORT
Dedicated Load Monitoring, HV Procedure Compliance, Load Theft Prevention, Check-calls, Hourly
Updates
FULL CRISIS MANAGEMENT
All Emergency Call Handling,
Breakdown/Locksmith/Towing Assistance, Accident & Safety Assistance, LE Communication
Claim Logging
SEAMLESS INTEGRATION
Operating under your MC, name, email domains, and strictly following your company codex and specific SOPs. & TMS/ELD integration.
DEDICATED CORE TEAM of experienced operators (4+ years experience minimum).
AI ENHANCED
$145
FULL AFTER-HOURS COVERAGE
24/7/365 Mon-Fri PLUS Weekends & Holidays
SUPERIOR TRACKING SERVICE
Active Monitoring On All Loads, Proactive Check-Calls & Delay Prevention
INSTANT PROBLEM DISCOVERY & RESOLUTION
Live Human Active Phone/Email/Text Professional BROKER-CARRIER-CUSTOMER Communication In Proficient English
ON-CALL PROFESSIONAL
DRIVER SUPPORT
Wellness Checks, DOT/HOS Compliance Monitoring, ELD Assistance, Permits Management
END-TO-END LOAD MANAGEMENT
Load Cancelations, Emergency Re-power Coordination, Route Coordination, Appointment Scheduling/Rescheduling, Securing Detention/Layover, Paperwork Management & Compliance (BOLs, PODs, DOs...)
HIGH VALUE LOADS SUPPORT
Dedicated Load Monitoring, HV Procedure Compliance, Load Theft Prevention, Check-calls, Hourly
Updates
FULL CRISIS MANAGEMENT
All Emergency Call Handling,
Breakdown/Locksmith/Towing Assistance, Accident & Safety Assistance, LE Communication
Claim Logging
SEAMLESS INTEGRATION
Operating under your MC, name, email domains, and strictly following your company codex and specific SOPs. & TMS/ELD integration.
DEDICATED CORE TEAM of experienced operators (4+ years experience minimum).
AI ENHANCED
CUSTOM & ADD-ONS
$XX
For carriers with unique schedules, specialized freight requirements, or very large fleets.
TAILORED HOURS: Need coverage only for specific holiday blocks or unusual overnight schedules? We build a plan around your exact needs.
SPECIALIZED SOPs: Integration with proprietary client software, unique broker portals, or complex invoicing requirements.
FLEXIBLE CAPACITY: Scalable team size to match seasonal demand spikes or rapid fleet expansion.
We are ready to design a solution that perfectly matches your operational requirements and budgetary constraints.
5%
AFTER-HOURS DISPATCHERS Actively Negotiate And Book Loads Under Your MC.
SOURCE OPTIMAL FREIGHT: Actively search and monitor major load boards (DAT, Truckstop, Schneider, JB Hunt, CHRW, RXO, Amazon Relay...)
NEGOTIATE MAXIMUM RATES: Utilizing Our Contact Network And Excellent Negotiation skills.
FULL AFTER-HOURS DISPATCH CYCLE: Managing The Complete Dispatch Process, Negotiating The Rate, Driver Dispatching, Coordinating Driver Instructions & Load Requirements Compliance, Handling All Necessary Paperwork
STRATEGIC AFTER-HOURS LOAD BOOKING & Broker Relationship Building Under Your MC, Maximizing Profitability
AUTOMATION TOOLS
HYPER-TRACK AI Engine
DISPATCH CO-PILOT AI
PRECISION DISPATCH AI
PATHFINDER Route AI
RC DATA HARVESTER
SWIFT SOLVE Crisis AI
CARRIUS 360° TMS
360° AUTOMATION TOOLS
PROACTIVE TRACKING & DELAY PREVENTION
MICRO-INTERVAL TRACKING: Automated, custom-interval tracking (minute-by-minute, hourly, or custom) for high-value or time-sensitive loads, far exceeding standard GPS checks.
PREDICTIVE PROMPTS:
Generates immediate ON TIME / TIGHT / LATE prompts based on appointment times, truck location, real-time and historical data for traffic, road construction, weather events, allowing intervention before an issue becomes a crisis.
PROACTIVE ALERTS:
Automatically alerts drivers and/or after-hours staff to potential delays based on deviation from the predicted timeline, via Email, WhatsApp, Telegram, Viber or Text.
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AUTOMATED DISPATCH AND PPW FLOW
EFFICIENT DRIVER ASSIGNMENTS:
Automated driver dispatching based on load information, load requirements, equipment compliance, real-time availability, HOS compliance, and load profitability metrics. Automates highly repetitive tasks of driver interaction.
AUTOMATED DRIVER PROMPTNESS:
Handles routine driver text/email communications, including automated IN/OUT times prompts for drop-offs/pickups, ensuring driver accountability and accurate load event tracking and logging.
PAPERWORK HANDLING:
Automated exchange and filing of routine paperwork, including digital handling of Rate Confirmations, BOL, and POD documentation.
AUTOMATED DRIVER CHECK-CALLS & ALERTS
24/7 PROACTIVE DRIVER CHECK CALLS:
Automatically initiates calls to confirm key load events: on-time pickup, on-time delivery, including paperwork and load photos submission reminders.
INTELLIGENT DELAY ALARMS:
Integrates with any tracking platform to proactively call drivers when they are detected as potentially running late or have stopped in an unusual location, resolving issues before they impact the schedule.
BI-DIRECTIONAL COMMUNICATION:
Capable of both making routine outgoing calls (check-ins) and taking incoming calls from drivers with automated triage and response based on their query.
ROUTE OPTIMIZATION & DELAY PREDICTION
PREDICTIVE DELAY CALCULATION:
Dynamically calculates and forecasts delays based on real-time and historical data for traffic, road construction, weather events, and mandatory weight station stops.
OPTIMAL REROUTING:
Automatically generates and suggests alternate, time-saving routes to your dispatch team and driver when a delay risk is identified.
COMPLIANCE INTEGRATION:
Automatically factors in HOS/ELD regulations to ensure any suggested route change is fully compliant.
DATA ENTRY AUTOMATION & PRECISION
100% PRECISION EXTRACTION:
Instantly extracts all necessary data points (e.g., Load ID, Pickup/Delivery times, Commodities, Accessorials, Rates).
SEAMLESS INTEGRATION:
Directly and instantly integrates this extracted data into your chosen operational platform (TMS, CMS, or even a specialized GOOGLE Sheet)
ERROR ELIMINATION:
Guarantees data accuracy and eliminates the need for human review of document-to-system entry, freeing your team for higher-value tasks.
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EMERGENCY MANAGEMENT & MITIGATION
AUTOMATIC OPTIMAL SOLUTIONS:
Provides an operator with an instant, step-by-step action plan for complex situations, including breakdowns, accidents, insurance claims, and law enforcement (LE) coordination.
MITIGATION DATABASE:
Instantly cross-references the event against carrier SOPs and legal compliance standards to ensure optimal risk and cost mitigation.
AUTOMATED INCIDENT DOCUMENTATION:
Initiates and compiles necessary documentation and reporting for the carrier and insurance purposes in real-time.
Total Command Over Your After-Hours Operations.
Try for 7 days with 50% discount.
Elevate your business with our expert team.